Pricing Structure for Concierge Services in Verbier:

Looking for a concierge in Verbier? Planning your holiday should feel effortless. Whether you need a single booking, a weekend itinerary, or full concierge support, we’ve got you covered.

EMAIL verbierconcierge@abverbier.com for Verbier I
EMAIL info@aboveandbeyondluxe.com for Zermatt

Price list

Destination Advice Only

✔ Up to 5 restaurant suggestions
✔ Up to 3 activity ideas
✔ Insider tips for Verbier
CHF 300 flat fee
(No bookings, no app access)
Extra advice? Upgrade to an itinerary or hourly concierge.

Hotel & Chalet Search

✔ Independent, impartial, tailored to you
✔ Availability checks and recommendations
✔ Starter fee includes 15 min call, initial findings report and up to 2 hours search time

360 CHF starter fee

120 CHFs for every subsequent hour
(Most searches take 2–3 hours)

Small Concierge Help (Bookings only – no advice)

✔ Simple bookings (restaurant, transfer, spa):
CHF 120 first booking, CHF 80 each change
✔ Complex bookings (ski rental, ski lessons, florist):
CHF 180 per booking as long as client provides all info upfront CHF 80 each change
(If long-winded or multi-step, extra time will be billed at CHF 120/hour – confirmed before proceeding.)

Hourly Concierge Support

✔ Grocery shopping (client provides list)
✔ Ski lift ticket purchases
✔ Simple resort errands
CHF 120/hour – minimum 2 hours
Food costs must be paid in cash in advance or via card payment through SumUp upon delivery (5% processing fee applies).
Card details are required before the shop begins for smooth payment processing. A receipt for the food shop will be provided to the client.
Important: No destination advice or itinerary planning included.

Itinerary Packages (Includes destination advice + app)

Weekend Itinerary (6 pax max) – CHF 600
✔ Up to 4 restaurant bookings
✔ Use of itinerary app
✔ 2 changes included
(Includes CHF 300 app setup)

Week-Long Itinerary (6 pax max) – CHF 1,200
✔ Up to 7 restaurant bookings
✔ 2 alternative options
✔ Use of itinerary app
✔ 4 changes included
(Includes CHF 300 app setup)

Unlimited Concierge (No people limit) – CHF 1,800

✔ Up to 10 hours of dedicated time
✔ All bookings & itinerary planning
✔ Unlimited changes and cancellations
✔ Priority access for last-minute requests

(Includes CHF 300 app setup)

If you have booked your hotel or chalet through us…

or have booked a luxury experience this holiday from us such as a marriage proposal or picnic you might be entitled to some of the bookings free of charge. Contact us for more info.

Please note: Destination advice is included only in itinerary packages or the Destination Advice Only option – not with single bookings or hourly concierge time.
Every itinerary package includes access to our planning app for a seamless experience.
Payment is required before we start work.
📧 verbierconcierge@abverbier.com

Terms & Conditions

Payment Policy: All fees must be paid before work begins. Premium services (e.g., private chef) are charged immediately upon confirmation of any additional time or extended bookings.
Private Chef & Catering: CHF 180 per booking for coordination. Chef’s charges are paid directly to the chef. If the chef’s bill exceeds CHF 1,800, an additional 10% commission applies to the amount above CHF 1,800. Commission fees must be paid by credit card immediately upon confirmation.
Complex Booking Policy: CHF 180 per booking applies unless the request becomes long-winded or time-consuming. In that case, additional time will be billed at CHF 120/hour, confirmed with you before proceeding.
Destination Advice: Not included with single bookings or hourly concierge time. Available only via Destination Advice Only or itinerary packages.
Booking Confirmation: Bookings are confirmed only after payment is received. If your first choice is unavailable, we’ll secure the next best option.
Cancellation Policy: We’ll always do our best to minimise any supplier cancellation fees, but these remain the client’s responsibility.
Third-Party Costs: All prices exclude the cost of services booked on your behalf. A 5% processing fee applies to the total of all bookings we manage. Receipts for grocery purchases will be provided to the client.

📧 verbierconcierge@abverbier.com

Add-Ons

  • Extra changes: CHF 120
  • Après-ski tables/nightlife bookings: CHF 180
  • Complex concierge requests (chef, florist, wine delivery): CHF 300
  • Wine list ordering & delivery coordination: CHF 300
  • App Setup for Client-Provided Bookings:
    ✔ CHF 300 (includes setup + first hour of uploading your bookings)
    ✔ CHF 120/hour for any additional upload time
    (Prices exclude the cost of wine or services booked.)

Simple vs Complex Requests

Not sure what counts as simple or complex? Here’s a quick guide:

Simple Requests (CHF 120 first booking, CHF 80 each additional)
✔ In-town taxis
✔ Airport transfers
✔ Heli transfers
✔ Restaurant bookings
✔ Haircuts, massages, beauty treatments

Complex Requests (CHF 180 per booking unless noted)
✔ Snowsports instruction
✔ Sports equipment rental
✔ Private chef or catering services:
CHF 180 per booking (coordination only). Chef’s charges are paid directly to the chef.
If the chef’s bill exceeds CHF 1,800, an additional 10% commission applies to the amount above that threshold.
✔ Wine buying or wine tasting experience
✔ Florist orders
✔ Spa days or in-chalet beauty treatments
✔ Christmas decorations
✔ Photo and video shoots
✔ Interior design projects
✔ Special experiences (e.g., cookery classes, paragliding, dog sledding, tennis lessons)

Important:
Complex bookings are CHF 180 per request unless they require extended coordination or multiple supplier calls. In that case, extra time is billed at CHF 120/hour. We’ll confirm before proceeding.

Quality Over Quantity

✅ FAQ Section

Q: How do I pay for groceries?
A: Food costs must be paid in cash in advance or via card payment through SumUp upon delivery (5% processing fee applies). Card details are required before the shop begins for smooth payment processing. A receipt will be provided.

Q: Can I upgrade from hourly concierge to an itinerary package later?
A: Yes, you can upgrade at any time. We’ll credit any unused hours towards your new package.

Q: How does app setup work if I provide my own bookings?
A: We’ll set up the app for CHF 300 (includes first hour of upload). Additional upload time is billed at CHF 120/hour.

Q: What happens if my chef booking goes over budget?
A: If the chef’s bill exceeds CHF 1,800, an additional 10% commission applies to the amount above that threshold. Commission is charged immediately by credit card.

Q: Will I receive a receipt for groceries?
A: Yes, a receipt for the food shop will be provided.

*You will still need to pay for the call request if the restaurants or suppliers are fully booked, however we will do our best to find you a suitable replacement. High season might require a long-term request payment if you are not booking far in advance.

  • For our romantic adventures experiences like marriage proposals, celebrations and adventure weddings and marriage safari holidays in Italy, Switzerland and beyond please visit the Propose Marry Celebrate site.
  • *Please visit Foodietravel.co for more wine & foodie experiences in Switzerland, Italy and beyond
  • In high season, we can get very busy, with the whole team up on the mountain with clients during the day -** a whatsapp message is the fastest way to get hold of us. Emails or calls will be subject to a longer delay. Please do give us as much advance warning for changes and cancellations.
verbier concierge

If you have any questions, don't hesitate to get in touch! Contact