Holiday Itinerary Concierge App for Verbier & Zermatt PRICE LIST

Concierge, tailored itineraries, bookings, gastronomic experiences, top insider tips, holiday advice, kids activity planning all in one place with our in-house app!

For access to our time and extensive knowledge of Verbier & Zermatt, please contact us once you have had a look at the different price requirements below.

If you are renting your chalet out to guests and would like a dedicated concierge service during the season, please call us to discuss a tailored approach.

EMAIL verbierconcierge@abverbier.com for Verbier I
EMAIL info@aboveandbeyondluxe.com for Zermatt

Introductory discovery calls:

If you are only looking for a restaurant itinerary for 1-2 people please let us know on the call.
  • Initial 15 min discovery call – 0 CHFs
  • Corporate booking initial 15 min discovery call 0 CHFs
We offer 4 main price options, with some more tailored choices below.

300 CHFs Destination advice only

600 CHFs Destination advice, 4 restaurant bookings + itinerary app, 2 changes

1200 CHFs 7 restaurant bookings, 2 alternative bookings + itinerary app, 4 changes

1800 CHFs Planning for a group trip, private event, multiple bookings and changes. Includes up to 10 hours of time + app

For something more tailored…

Bookings & itineraries: Minimum fee: 120 CHFs.
All prices exclude the cost of the service we book for you. 
Our most popular services are:
  • 3 restaurant suggestions, no bookings 200 CHFs
  • Use and access to itinerary app 300 CHFs
  • Time to upload itinerary app with your own bookings 300 CHFs for app usage + 180 CHFs/hour for discussions and upload time
  • 1 week restaurants & 2 simple bookings + itinerary app, 4 changes 1200 CHFs
  • 1 week tailored kids adventure itinerary, app included  800 CHFs (300 for app & 2 days, + 100 CHFs/day for activity bookings of 1 group (5 max) & 1 point of contact. Inc 1 change only)
If you’re looking for something more bespoke:
  • 1 restaurant booking, your suggestion 120 CHFs
  • 1 restaurant or simple activity booking – our recommendation 180 CHFs
  • 2 day restaurant suggestions + bookings, 1 change 300 CHFs
  • 1 simple masterclass booking (max 8 people) 200 CHFs
  • 1 tailored masterclass booking or kids camp with 1 point of contact (max 8 pax) 300 CHFs
  • 2 simple activity bookings or 2 restaurants reservations 260 CHFs
  • A choice of 3 hotel suggestions 350 CHFs
  • Chef, florist, wine delivery, Christmas decorations etc classes as 1 complex booking 300 CHFs
  • 3 day restaurant & experience itinerary with changes, use of app (6 max) 800 CHFs
  • Destination advice only 300 CHFs
  • Destination advice + restaurant and experience suggestions, 4 bookings, itinerary app 600 CHFs
  • 1 week, either just lunches, or just dinner bookings, 2 alternative bookings, 4 changes, use of app 1200 CHFs
  • For the planning of a single group evening event (eg dinner and guided nocturne ski – 10 people max) Buy a book of 5 planning hours, includes use of app 900 CHFs
  • Planning for a private picnic, complex group event, or group trip, or a holiday with multiple bookings and chalet rental. Buy a book of 10 planning hours with use of app. 1800 CHFs

 

For groups of more than 8, or for a ski safari with multiple destinations, please contact us first to discuss your requirements
Add-ons:
  • Add on – 1 simple concierge booking inc airport transfer, spa / beauty treatment, 1 ski school booking, 1 guide 120 CHFs
  • Add on – 1 aprés, night club table or group restaurant booking 180 CHFs
  • Add on – 1 change to an itinerary 120 CHFs
  • Add on – 1 complex concierge booking eg florist, Christmas decorations, wine delivery, chef  300 CHFs
  • Add on – A book of 12 changes 900 CHFs
Once you know which service you require we will send you an online pay link. For tailored bookings, we will work on your quote once the initial fee has been paid.
We add on a 5% fee to the total of all bookings when we take payment and nothing is confirmed until full payment has been received.
We cannot and do not guarantee bookings before taking payment, however we will always aim to book the next best opportunity, should the first choice not be available.
Some restaurants require filling out a CC link to confirm the booking via an online booking site. In this instance, we will send you the link for you to book yourselves.
Please note that most companies in Verbier & Zermatt do not offer businesses commission for bookings.
We charge a separate fee for New Year’s Eve, Mardi Gras and some Christmas bookings. Please ask us and we will discuss these over the phone according to your requirements.

If you have booked your hotel or chalet through us…

or have booked a luxury experience this holiday from us such as a marriage proposal or picnic you might be entitled to some of the bookings free of charge. Contact us for more info.

For all non-urgent requests please email us at verbierconcierge@abverbier.com for Verbier and info@aboveandbeyondluxe.com for Zermatt enquiries.

For requests, we will aim to get back to you within 2 hours, however in busy periods, please allow up to 36-48 hours for a response to emails, whatsapp messages should get a faster response.

If we don’t respond to calls or emails during the day in peak season, we are most likely all up the mountain with clients.

FOR VERBIER EMAIL verbierconcierge@abverbier.com

FOR ZERMATT EMAIL info@aboveandbeyondluxe.com

WHATSAPP +41 766 80 90 18

Quality Over Quantity

Simple request types

Confirmation will be whatsapp’d to the client

1

In - town taxis

Please have full addresses for pick up and drop off points, exact times and guest numbers ready before you place the request.
2

Airport transfers

Please email the details of your flight, plus the amount of luggage you are taking with you, the number of guests and ages of any children travelling with you in order for this to be a single call request - failure to do this will mean this enquiry will be charged at the longer request rate.
3

Heli transfers

This includes transfers to and from Sion or Geneva airport and Le Chable helipad. Please provide guest names, and let us know your preferred time, and helipad destination. Please note that the helicopters can take a max of 5 guests and limited in cab luggage.
4

Restaurant bookings

Please be as detailed as you can with regards to numbers of guests and time required for the booking, detail any allergies. In high season please give us as much notice as possible to avoid disappointment. One restaurant call qualifies as a single call request, no changes will be included in this price. Please supply us with your credit card details in advance of the call as several restaurants require this to confirm the booking. *Failure to notify the restaurant or us of changes or cancellations to your plans with less than 24 hours notice, will require a cancellation fee/ head by the restaurant to cover their loss.
5

Hair cuts, massages, beauty treatments

Please inform us of your exact requirements before placing the request, including information on hair length, cut, colour, blowdry, for haircuts, spa days, and details of any injuries or allergies for massages or beauty treatments.

*You will still need to pay for the call request if the restaurants or suppliers are fully booked, however we will do our best to find you a suitable replacement. High season might require a long-term request payment if you are not booking far in advance.

Quality Over Quantity

Concierge bookings

Most of the Verbier & Zermatt experiences will be charged full price in advance, upon confirmation of the booking. Some requests have a minimum flat rate which needs to be paid in advance.

1

Chalet rental and hotel reservation

We require a full brief of your preferences, and we require credit card details in advance of the call.
2

Restaurant & après suggestions for a long weekend or week long trip - Itinerary only

If you are new to Verbier or Zermatt, or aren't sure where are the best places for your group, we can provide you with an itinerary of suggestions - which you can either call to reserve yourself, or we could do it for you. If you would like us to call and reserve these for you, you will need to pay for the Itinerary and reservations service. See below.
3

Long weekend or week-long trip. Itinerary plus reservation calls - Itinerary PLUS calls

We can plan and organise your whole trip, including hotel, lunches, activities and suppers in restaurants, spring, summer, autumn and winter. PLEASE note, for many restaurants, we require credit card details to confirm the booking, so please provide this at your earliest convenience. For cancellations less than 24 hours before the booking, some restaurants require a cancellation fee per head to cover their loss.
4

Long weekend or week long reservations - Reservation calls only

Whether you use us to plan your itinerary, or have done it yourself, we can make the calls and book your hotel, lunches and suppers in restaurants, apres ski for your whole trip - Confirmations will be sent via Whatsapp, unless you pay for our itinerary service as well.
5

Snowsports instruction booking, ski, snowboard, ski touring, telemark

Please provide us with the number of guests, age, fitness level, ski level, time skied in the past, and names of all involved, plus details of what you would like to be covered in the lesson, or day.
6

Sports equipment rental

If you supply us with height, weight, foot size, skill level, equipment level, silver, gold or platinum, + age of everyone who needs rental equipment at the start of the call or message.
7

Chalet supermarket shops

A detailed shopping list and credit card details are required in advance - shops usually take around an hour of time as an estimate if the list is simple and specific brands are not required. it is charged at a minimum price of 200 CHFs, plus the cost of the food bill. If items are not possible to find in one shop, then we will charge an additional fee on top.
8

In chalet private chef, catering services

  • Delicious food, cooked for you in the comfort of your chalet or apartment.
  • Dinner party chef;
  • Kitchen supper chef;
  • Raclette, fondue or/and pierrade evening;
  • Easy pre-made suppers
9

Wine buying

We can either buy your wine based on a brief you give us, or we can make suggestions according to your preferences or planned menu for your trip. We can also arrange for a wine tasting and/or pairing experience at your chalet.
10

Florist order

11

Private handyman services, inc. snow clearing

12

Spa days or in-chalet beauty treatments

13

Christmas decorations

14

Photo and video shoots

15

Interior design projects

16

Learn something new

  • Learn a new language
  • Take Pilates lessons
  • Learn how to get into crypto
  • Learn how to photograph in the mountains
  • Understanding wine and food pairings
  • For our romantic adventures experiences like marriage proposals, celebrations and adventure weddings and marriage safari holidays in Italy, Switzerland and beyond please visit the Propose Marry Celebrate site.
  • *Please visit Foodietravel.co for more wine & foodie experiences in Switzerland, Italy and beyond
  • In high season, we can get very busy, with the whole team up on the mountain with clients during the day -** a whatsapp message is the fastest way to get hold of us. Emails or calls will be subject to a longer delay. Please do give us as much advance warning for changes and cancellations.
verbier concierge

If you have any questions, don't hesitate to get in touch! Contact